The bed was comfortable, and the room had a decent size. there was a lot of breakfast food available.

The hotel needs a lot of improvement. There were dirty furniture and mold around the bathtub.

The hotel is conveniently located just off the highway near the railway station, making it easy to explore the city sights or head to Halong Bay. the rooms offer a good view of the surrounding area, and there are plenty of facilities available such as a pool and spa. the breakfast service is tasty and satisfying, with a decent variety of dishes on offer.

The cleanliness of the hotel falls short of expectation, with bugs and dirty walls reported by previous guests.

Our xmas at the hotel was nice overall, with a couple of positive aspects. the breakfast had a diverse spread of food. There were many different options to choose from, catering for a variety of tastes. the location of the hotel was convenient for exploring the area, with easy access to nearby attractions and restaurants. Lastly, the staff was friendly and helpful, always willing to offer assistance.

There were some negative aspects that detracted from our experience. the cleanliness of the room was lacking, with dusty surfaces and an unpleasant odor.

The hotel amenities were luxurious and exclusive, providing a relaxing and enjoyable stay. the service was exceptional, with friendly and attentive staff. the Spa & Wellness centre was impressive, offering a variety of treatments to cater to every need. the swimming pool and sun loungers were clean and well-maintained, with a stunning garden area to enjoy. the room was spacious and well-equipped, with exclusive advantages that added to the luxurious experience.

The restaurant did not meet expectations, with limited options and unappetizing food. Although it was just a minor issue, it did detract from the overall experience.